Springhill Suites Jacksonville, Jacksonville - Reviews, Room Options & Prices 2025

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About the Hotel

4385 Southside Boulevard, Jacksonville, Florida, United States of America, 32216

The 3-star Springhill Suites Jacksonville rests in a lively neighborhood with major corporations like ADP, Merrill Lynch, and Blue Cross Blue Shield, offering a Pure Wellness program with hypoallergenic environments and purified air.

Multi-Area Suite Design

SpringHill Suites by Marriott Jacksonville provides suites with separate living, sleeping, and dining areas. Each unit features a 49-inch LCD HDTV, wet bar area, microwave, mini-refrigerator, and an ergonomic workspace.

Free Hot Breakfast

The hotel serves a complimentary hot breakfast buffet daily.

Fitness and Meeting Space

Recreational facilities include a 24-hour fitness center, outdoor pool, and spa tub. The property maintains a 425-square-foot meeting room and gift shops.

Strategic City Location

Springhill Suites Jacksonville is 21.5 miles from Jacksonville International Airport and 10 minutes from TIAA Bank Field. The St. Johns Town Center and over 40 restaurants are nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

6 persons

33 m²

Bed options:

2 Double beds

Heating

Air conditioning

room details

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King Suite

Max:

4 persons

33 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Standard King Suite

Max:

4 persons

33 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Jacksonville 7.1 mi

Airports

Jacksonville International (JAX) 21.4 mi

St Augustine (UST) 27.9 mi

Train

Jacksonville Electric Authority Southside Generating Station Wharf 5.7 mi

Union Station 8.0 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Allergy-free rooms
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Tennis court
Bowling

Services

Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

Restaurant

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
BBQ facilities
Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

4385 Southside Boulevard, Jacksonville, Florida, United States of America, 32216

Map view

4385 Southside Boulevard, Jacksonville, Florida, United States of America, 32216

City landmarks

Museums

Jacksonville's "Hands On" Children's Museum

1.5 mi

Parks

Brackridge Park

4200 ft

Cinemark Tinseltown and XD

2200 ft

10013 Anders Blvd

The Beach and Peach Urban Bike Park

5300 ft

Windy Hill Church

4700 ft

Forest Boulevard Baptist Church

4700 ft

Cornerstone Christian Fellowship Church

4900 ft

Fresh Start Christian Fellowship Church

1.0 mi

Seventh Day Adventist Regency Church

1.0 mi

Church

CrossRoad Church UMC

1.1 mi

Southside Church

1.3 mi

Events

Morocco Shrine Auditorium

2.0 mi

Church

Westminster Presbyterian Church

1.4 mi

Church

Southpoint Baptist Church

1.4 mi

Chinese Christian Church of Jacksonville

1.4 mi

Blessed Trinity Church

1.4 mi

Big Island Swamp

1.6 mi

Calvary Christian Fellowship

1.5 mi

Family Harvest Ministries

1.5 mi

Fathers Heart Fellowship Church

1.5 mi

Southside Estates Church

1.5 mi

Church

Blessed Trinity Catholic Church

1.6 mi

Southside Estates Park

2.1 mi

Titus Harvest Center

1.6 mi

Titus Shekinah Evangelistic Harvest Dome Church

1.7 mi

Church

Hogan Baptist Church

1.8 mi

Church

Fourth Church Of Christ

1.8 mi

First Church of Christ Scientist

1.8 mi

Hogan Church

1.8 mi

Grove Park Memorial

1.8 mi

Nearby

Cinemark Tinseltown and XD

1700 ft

Restaurants

Dunkin'

500 ft

4419 Southside Blvd

Kahve Coffee and Eatery

1800 ft

4352-01 Southside Boulevard

Pho Today

1200 ft

9700 Deer Lake Ct

Bottlenose Brewing

1300 ft

9700 Deer Lake Ct 1

Arby's

1800 ft

4316 Southside Blvd

Jersey Mike's Subs

1300 ft

9700 Deer Lake Ct Suite 610

Chick-fil-A

1300 ft

4461 Southside Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.6

Location

7.6

Service

7.4

Dining

6.0

Martha

United States of America, March 2025

7.2/10

Overall, my stay at Springhill Suites Jacksonville was a mix of positives and negatives. The staff were incredibly friendly and attentive, offering a warm welcome and checking in on us throughout our stay. However, I encountered some significant issues with the housekeeping and maintenance of the room, which definitely impacted my experience. While the breakfast was great, I expected a bit more in terms of cleanliness throughout the suite.

Rooms

5.0

My room had serious cleanliness issues, including mildew and dirt in various areas. Additionally, the TV mount was unstable, which could be a hazard. The lack of proper maintenance was disappointing.

Service

10.0

The staff were really good, providing great service from check-in to check-out. They even provided us with complimentary water and were very attentive during breakfast.

Location

9.0

The hotel is conveniently located near many restaurants, making it easy to find dining options without having to drive far.

Dining

7.0

Breakfast was enjoyable with a nice selection, although I was hoping for a few more options available to choose from.

Facilities

6.0

While the facilities had potential, I found that they needed improvements. The hot tub and other amenities were nice, but the overall upkeep left something to be desired.

Harold

United States of America, February 2025

5.6/10

My stay at Springhill Suites Jacksonville was a mixed bag. The room was spacious and clean, but we faced some concerns that dampened the experience. While the location was convenient and the staff helpful, issues like cleanliness and maintenance need attention.

Rooms

5.0

I appreciated the large space with a separate living room area, but unfortunately, I noticed mildew in the kitchenette area after my second night. It was disappointing that the hotel was short on other suites, so we couldn't switch rooms.

Service

6.0

The staff was friendly and accommodating, which I truly appreciated. However, my interactions with housekeeping were frustrating, as they didn't always meet our requests effectively.

Location

6.0

The location is beautiful and perfect for those visiting nearby restaurants or attractions. It was great to be close to so many conveniences, but the noise from other guests made it difficult to relax.

Dining

6.0

The complimentary breakfast was decent and well-stocked, though I wished there were healthier options available. Certain items ran out too quickly, making breakfast a bit of a hunt.

Facilities

6.0

The hotel featured a nice outdoor pool and whirlpool that were well-maintained and enjoyable. But it became evident that general maintenance is needed throughout the hotel to enhance the overall experience.

David

United States of America, December 2024

7.4/10

I had a mixed experience at Springhill Suites Jacksonville. The location was convenient and the staff were exceptionally friendly, which made my stay more pleasant. However, I encountered a few issues with the cleanliness of the room and some maintenance problems that detracted from my overall enjoyment.

Rooms

6.0

The room was spacious, which I appreciated, especially with a closet featuring shelving for easy storage. That said, I found some cleanliness issues, like hair left on the side of the bed, and had trouble with the shower faucet that was hard to operate.

Service

8.0

The staff were genuinely friendly and attentive, doing their best to assist me with various requests. They were proactive and kept a positive attitude, which I really appreciated during my stay.

Location

8.0

The hotel's location was great—convenient to shops and restaurants, and relatively close to the beach. This made it easy for me to find places to eat and explore the area.

Dining

6.0

Breakfast was decent, offering a range of options although nothing really good. I didn’t get to try it, but I've heard both good and mediocre things about it from others.

Facilities

5.0

The hotel offered basic facilities, but I found the pool area small and cramped. Additionally, the maintenance issues I experienced in my room raised concerns about the overall upkeep.

Herbert

United States of America, November 2024

6.0/10

My stay at Springhill Suites Jacksonville was disappointing. I encountered various cleanliness issues, including dirt in the room and a strong mildew smell. While the staff were friendly and attempted to assist, the overall state of the hotel made it hard to enjoy the stay. There are better options available in Jacksonville.

Rooms

5.0

The room had a strong mildew smell and looked worn. The bathroom wasn't properly cleaned, and there were issues like loose TV mounts and a window that could easily be opened by kids.

Service

5.0

Though the staff were nice and tried to help, they seemed overwhelmed and the service could not compensate for the overall lack of cleanliness in the hotel.

Location

7.0

The location was convenient for access to various local attractions and restaurants, which was a plus during my visit.

Dining

5.0

The breakfast options were decent, but they started running out of items before the end of breakfast hours, which was frustrating.

Facilities

5.0

Facilities like laundry services were available, but the overall upkeep appeared neglected, making my stay less enjoyable.

John

United States of America, October 2024

5.8/10

I had a decent stay at Springhill Suites Jacksonville, although there were a few hiccups. The staff was super friendly and helpful, which really made my experience better. However, I did have some concerns with the cleanliness of the room and the breakfast options. Overall, it was a nice hotel for the price, but there are areas to improve.

Rooms

7.0

The room was spacious and had a comfortable bed, but I found some hair on the bedding, which was unsettling. Plus, the TV placement was awkward, making it tough to watch it comfortably from across the room.

Service

8.0

The staff were exceptionally friendly and accommodating, especially Beverly who really went out of her way to meet my needs during my stay. That definitely made a positive impact.

Location

8.0

The location was great, with plenty of dining options nearby. It felt safe and was close to the places I wanted to visit.

Dining

6.0

The breakfast was decent but didn't quite meet my expectations. The selection felt a bit minimal, and I was hoping for more variety, especially after hearing good reviews.

Facilities

8.0

The facilities were nice, and I appreciated having an outdoor pool and whirlpool that looked well-maintained, although I didn’t get a chance to use them during winter.